Booking & Visas
Q1: How far in advance should I book my China tour? expand_more
A: We recommend booking at least 2–3 months in advance. This ensures enough time for your Chinese visa application and, if you are visiting Tibet, the processing of necessary travel permits (which usually takes 15–20 days).
Q2: Do I need a visa to visit China, and can you help? expand_more
A: Most travelers require a Chinese Tourist Visa (L Visa). While we do not issue visas directly, we provide the official invitation letter required for your application. Some travelers may also qualify for the 144-hour visa-free transit in major cities.
Q3: Can I customize my itinerary, or must I join a group? expand_more
A: We offer both! You can join our fixed-departure small group tours to meet like-minded travelers or work with our experts to create a 100% tailor-made private journey designed around your specific interests and pace.
Health & Safety
Q1: How do you handle altitude sickness for Tibet trips? expand_more
A: Safety is our priority. We design itineraries with a gradual ascent to allow for acclimatization. Our guides are trained to monitor oxygen levels daily, and we always carry emergency oxygen and first-aid kits on high-altitude routes.
Q2: Is the food and tap water safe in China? expand_more
A: Tap water in China is not potable; we provide bottled or purified water throughout your trip. We carefully select restaurants with high hygiene standards and can accommodate dietary requirements such as vegan, gluten-free, or nut allergies.
Q3: What kind of travel insurance do I need? expand_more
A: We require all travelers to have comprehensive travel insurance that covers medical emergencies, trip cancellation, and, if applicable, high-altitude trekking/evacuation. Please ensure your policy is valid for the specific regions in your itinerary.
Logistics & Payment
Q1: How do I pay for my tour, and is it secure? expand_more
A: We accept secure payments via PayPal, Credit Cards, and International Wire Transfers. Typically, a 30% deposit is required to secure your booking, with the remaining balance due before your trip starts.
Q2: Can I use my credit card or cash in China? expand_more
A: China is largely a cashless society. While major hotels and high-end shops accept Visa/Mastercard, we strongly recommend setting up Alipay or WeChat Pay (now compatible with foreign cards) for daily expenses. Cash is still accepted but less common.
Q3: What kind of vehicles do you use for transportation? expand_more
A: We use modern, air-conditioned vehicles (sedans, SUVs, or mini-vans) that are regularly inspected and licensed for tourism. For long-distance travel, we often utilize China’s world-class High-Speed Rail for a faster and more comfortable experience.
Packing & Preparation
Q1: What is the best clothing for a trip to Western China? expand_more
A: Layering is key. Temperatures can fluctuate significantly between day and night, especially in Tibet or Xinjiang. We recommend breathable base layers, a warm fleece or down jacket, and a waterproof outer shell, even in summer.
Q2: How can I access the internet and stay connected? expand_more
A: Many western websites and apps (Google, Facebook, WhatsApp) are blocked in China. We recommend purchasing a local eSIM with a built-in roaming feature or using a reliable VPN service before you arrive to stay connected.
Q3: What electrical adapters do I need to bring? expand_more
A: China typically uses Type A, C, and I outlets (standard voltage is 220V). Most modern hotels have universal sockets, but we recommend bringing a universal travel adapter to ensure you can charge all your devices everywhere.